Air India cancels Dubai flights due to heavy rain, offers rescheduling and refunds
THE JHARKHAND STORY DESK New Delhi, April 19: Due to operational issues brought on by the constant rain, Air India has…
THE JHARKHAND STORY DESK
New Delhi, April 19: Due to operational issues brought on by the constant rain, Air India has announced the cancelation of its flights to and from Dubai.
The airline stated on Friday that it is making every effort to accommodate impacted passengers on flights as soon as they are able to resume their operations.
The statement mentioned that customers who made flight bookings with valid tickets for travel until April 21 will receive a one-time waiver for rescheduling and will be eligible for full refunds if they choose to cancel.
Customers advised to contact Air India Contact Centre
“We regret to inform cancellation of our flights to and from Dubai due to continued operational disruptions at Dubai Airport. We are doing our best to get affected customers on their way by re-accommodating them on flights as soon as operations resume. Customers booked on our flights with valid tickets for travel till 21st April 2024 will be offered a one-time waiver on rescheduling and full refunds for cancellation,” the Air India announced on X.
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The statement further advised individuals to contact their 24/7 Contact Centre or visit the Air India website for further details.
“For more information, please call our 24/7 Contact Centre at 011-69329333 / 011-69329999 or visit our website http://airindia.com” the statement further said.
We regret to inform cancellation of our flights to and from Dubai due to continued operational disruptions at Dubai Airport. We are doing our best to get affected customers on their way by re-accommodating them on flights as soon as operations resume. Customers booked on our…
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— Air India (@airindia) April 19, 2024
Indian Embassy issues advisory
This occurs in the midst of intense rains that pounded the United Arab Emirates and created conditions akin to flooding.
Due to the current circumstances, the Indian Embassy in Abu Dhabi has issued an advisory recommending that Indian travellers heading to or passing through the airport postpone any non-essential travel until flight operations return to normal.
In order to help travelers, the Indian consulate in Dubai has also put emergency helplines into action.
