THE JHARKHAND STORY NETWORK
Ranchi, March 6: Jharkhand’s Additional Director General of Police (ADGP) for Training & Modernization, Suman Gupta, held a high-level review meeting on Thursday to enhance the efficiency of Dial-112, the state’s emergency response system.
Conducted via video conferencing from the Police Headquarters auditorium, the meeting focused on ensuring swift assistance for citizens in distress.
Focus on Strengthening Emergency Services
The review covered the objectives of the Emergency Response Support System (ERSS) and highlighted the key services provided under Dial-112, including:
- Immediate assistance in emergencies, particularly for women, children, and senior citizens.
- Emergency response for crime, fire, accidents, and medical needs.
- 24×7 integrated support under the Government of India’s initiative.
Key Directives Issued
To improve the effectiveness of Dial-112, the following instructions were issued:
- Ensure prompt response to all emergency calls related to crime, fire, accidents, harassment, domestic violence, child safety, and medical emergencies.
- Appoint district-level Nodal Officers (Deputy Superintendents of Police) to oversee Dial-112 operations and ensure seamless coordination with emergency services.
- Expand public awareness about Dial-112 through targeted campaigns at auto-rickshaws, city buses, women’s colleges, banks, hospitals, ATMs, coaching centres, and schools.
- Collect regular feedback from all districts to assess and enhance emergency response efficiency.
The meeting emphasized the critical role of Dial-112 as a lifeline for citizens and the need for continuous improvements to ensure quick and effective emergency assistance across the state.
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Key Officials Present
Senior officers who participated in the meeting included Indrajit Mahatha, Deputy Inspector General of Police, Jharkhand Jaguar (STF), Ranchi-cum-Nodal Officer, Central Desk Dial-112, Ranchi; Amit Renu, Superintendent of Police (Operations); Harvinder Singh, Superintendent of Police, Communication and Technical Services, Jharkhand; Shriram Samad, Additional Superintendent of Police, CCR, Ranchi; and Vikas Kumar and Sanjeev Kumar, Facility Managers, CDAC Ranchi.
